We are looking for a Senior ServiceNow Project Manager
We are looking for a Senior Project Manager to join our team. This role requires experience dealing with clients in a fast-paced and innovative environment. You will work on a high visibility global ServiceNow project as part of a post-acquisition programme. If you are looking to work with a high-calibre team, we want to hear from you.
The Project Foundry has substantially grown its portfolio of clients across the finance and technology, telecoms, and aviation sectors. We bring a fresh and creative approach to Project Management; this approach resonates with existing and potential clients.
Our culture is founded on 5 Key Pillars- Excellence in Delivery, Accountability and Ownership, Communication and Collaboration, Innovation and Community, and Connecting our Business, and we deliver this through a one-team approach. We continuously promote diversity, collaboration, and innovation. If you are interested in building something special and want the opportunity to work with a like-minded team, we here at The Project Foundry want to work with you.
Our ideal colleague will be self-directed, highly motivated, and comfortable working in an extremely fast-paced environment. Flexibility and adaptability are key attributes needed for success. Candidates should also have strong project management and client relationship skills to handle a variety of activities and complexities.
You will be working with one of our global clients in the Life Sciences industry playing a key role in a business-critical programme. You will join our ServiceNow team supporting the setup of Customer Service Management (CSM), IT Business Suite (ITBM), and Governance, Risk, and Compliance (GRC).
Responsibilities
Plan
- Leading the coordination of resources, project scope, business requirement documentation, project documentation, project status reporting, project risk management, timelines, project communication, change management as well as post-implementation audit reviews.
- Overseeing all aspects of the project including business requirements documentation, stakeholder analysis, timelines, budgets, resource allocation, scope, definition, and project communication.
- Collaborating with business partners and project team members to efficiently write requirements and implement projects.
- Define the requirements and scope for the project alongside the Programme Team
Execute
- Ability to influence decisions and facilitate change management through collaboration and leadership. Must also be able to act as a liaison between business and technology groups, to ensure that business needs are met with appropriate technology solutions.
- Managing a variety of projects with diverse and complex issues both technical and non-technical.
- Providing stakeholders with accurate reporting
- Manage the project for the setup of Customer Service Management (CSM), IT Business Suite (ITBM), and Governance, Risk, and Compliance (GRC)
Deliver
- Develop a communication plan for the project and ensure all key parties are notified and informed throughout the project.
- Develop and manage a project risk register with remediation planning.
- Develop and manage a project Issues register.
- Manage the project across its lifecycle from planning to handover
- Expertly deliver the ServiceNow project to agreed scope and timelines
Sounds good? What do you need?
- 8+ years’ experience managing projects in multiple industries
- A PM certification
- ServiceNow implementation and project management experience is highly desirable
- Experience managing integration projects similar systems
- Very good organisational skills, logical and efficient thinking, and strong attention to detail.
- Excellent verbal and written communication skills, and the ability to interact professionally with a diverse group of stakeholders, including senior executives, managers, and subject matter experts
- Adept at using negotiation, facilitation, and presentation techniques to build consensus, and skilled at communicating difficult and sensitive information tactfully
- Good knowledge of the Microsoft Office Suite, including MS Project and Visio
- Expert knowledge and experience of project management methodologies and tools, particularly Agile Scrum
- A degree-level qualification in a relevant discipline
